Effective Date: January 2024 - Present
CONDITIONS
Welcome to Ricochet-Gear.com, a web site that is owned and operated by Ricochet Manufacturing Company, LLC. (“Ricochet”). We provide products and services to you subject to the following conditions. If you purchase from Ricochet, you accept these conditions. Please read them carefully.
PRICES
Prices listed on this site are current. Due to the wide selection of products offered, prices may change without notice. We also reserve the right to make corrections in the event of a misprint.
PAYMENT
Lines of credit may be issued to Municipalities, Government Agencies, Cities, Departments and/or Dealers. To apply for credit terms, please contact Customer Service. For orders not on a line of credit, payment is required prior to orders entering Production. Payment can be made via Check, ACH, or Credit. A 3% Surcharge will be assessed on Credit Card Payments.
SALES TAX
Sales tax will be charged on all orders based upon delivery address unless a sales tax exemption form is provided. Please send all exemption forms to [email protected].
DELIVERY
All orders are shipped via UPS Ground for speed, convenience, and economy. Customers in Alaska, Hawaii and Puerto Rico may choose U.S. Postal Service or UPS Second Day Air at additional costs. Some restrictions may apply due to quantity, weight, shape, or size. Expedited or additional delivery cost will be charged to the customer and an estimate will be provided prior to shipping.
TRADEMARKS
Ricochet-Gear.com, and other Ricochet-Gear.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Ricochet or entities that have agreed to allow us to post information about their products and services. Ricochet's trademarks and trade dress may not be used in connection with any product or service in any manner that (a) is likely to cause confusion among customers, (b) dilutes the value of the Ricochet trademark and trade dress; or (c) disparages or discredits Ricochet. All other trademarks not owned by Ricochet that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ricochet.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ricochet or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Ricochet and protected by U.S. and international copyright laws. All software used on this site is the property of Ricochet or its software suppliers and protected by United States and international copyright laws.
WARRANTY
Ricochet warrants its protective clothing to be free from defects in materials and workmanship for their serviceable life when properly used and cared for. Our obligation under this warranty shall be limited to the repair or replacement, without charge, of any product which is returned to us at the buyers’ expense and is determined by us to be defective in materials or workmanship but is otherwise serviceable. This warranty shall not be applicable unless the products are used for the purpose for which they were designed and are used by trained personnel following proper procedures and in accordance with the product’s warning, use, inspection, maintenance, care, storage, and retirement instructions. Failure to properly care for the garment will lead to a shortening of the serviceable life.
“Serviceable” refers to the general condition of the garment which can be expected to provide at least reasonable limited protection against the hazards from which the garment was designed to protect. “Serviceable life” is the period of time protective clothing, which has been properly cared for, can be expected to provide reasonable limited protection.
“Defects in Materials” refers to weak areas or other flaws caused by irregularities in their manufacture. “Defects in Workmanship” refers to improperly manufactured seams, stitching, or other construction methods.
This warranty does not cover wear and tear nor damage from fire, heat, chemicals, misuse, accident, or negligence. Claims for manufacturing defects must be received from the Customer within one (1) year of delivery of product on which the claim is based, or such longer period as required applicable by law. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The remedy of repair or replacement for breach of this warranty shall be the sole and exclusive remedy and Ricochet shall not under any circumstances be liable for incidental or consequential damages.
APPLICABLE LAW
By visiting Ricochet-gear.com, you agree that the laws of the Commonwealth of Pennsylvania, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ricochet.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, if any, posted on this site. These policies also govern your visit to Ricochet-gear.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.